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Members of the Â鶹Ãâ·Ñ°æÏÂÔØBoulder community, including students and their parents, are asking questions about the university’s notification process for significant incidents. Below are answers to some of the most common questions the university has received.Ìý

Why didn’t the university send out a text alert during a shooting on University Hill on Oct. 2?

Text alerts (called Â鶹Ãâ·Ñ°æÏÂÔØEmergency Alerts) are sent out when there is a confirmed, immediate threat to the safety of those on campus, including active harmer incidents, severe weather that would prompt a campus closure or evacuation, etc.Ìý

On Oct. 2, Â鶹Ãâ·Ñ°æÏÂÔØBoulder sent a Â鶹Ãâ·Ñ°æÏÂÔØAdvisory, the newest tier of emergency notification. Â鶹Ãâ·Ñ°æÏÂÔØAdvisories are for non-emergency events/incidents on campus or both emergency and non-emergency events off campus that could potentially impact campus, such as extended power failures, building evacuations, sudden road closures or other traffic/construction impacts on or near campus, as well as police activity near campus.

There is also the Â鶹Ãâ·Ñ°æÏÂÔØSafety Alert level, which was not part of our Oct. 2 communications. Learn more about the and view archived alerts.

Why did students and others see info about the Hill shooting on social media before Â鶹Ãâ·Ñ°æÏÂÔØBoulder releasedÌýits advisory?

Public safety officials have an obligation to verify and confirm information before releasing it to the public. In this case, since the shooting occurred in the city of Boulder, Â鶹Ãâ·Ñ°æÏÂÔØBoulder amplified information from the Boulder Police Department as quickly as possible, both on the and Twitter accounts and on the Â鶹Ãâ·Ñ°æÏÂÔØBoulder .Ìý

An update on Â鶹Ãâ·Ñ°æÏÂÔØBoulder and the University of Colorado Police Department’s evolving partnership with the Boulder Police Department, including exploring ways to better ensure the community is informed of significant off-campus incidents, can be found in this joint letter from the chiefs of CUPD and BPD, shared with the campus community on Oct. 7.ÌýÌý

How can I make sure I’m receiving notifications?

A complete outline of about significant events from Â鶹Ãâ·Ñ°æÏÂÔØBoulder, as well as how to opt into the county-wide emergency notification system, Everbridge, can be found on the Â鶹Ãâ·Ñ°æÏÂÔØBoulder alerts website. Safety information can also be found on the CUPD website, including a series of videos explaining emergency notification levels and helpful notification opt-in information for non-students.