Helpful Documents
Below are links to resources and strategies that can assist in the resolution of a conflict or concern. Click on the desired title to access the file or link.
- Appropriate Use of Email
- Communication Roadblocks
- Elements of an Effective Apology
- Informal Mediation with the Ombuds
- Mediation and Facilitated Conversation Ground Rules
- Negotiation Strategies
- Online Mediation Guidelines and Ground Rules
- Practices of an Effective Listener
- Preempting Discord: Prenuptial Agreements for Scientists
- Resources For ARPAC Climate Report Recipients
- Responding to Critical Supervisory Feedback
- Retroactive Withdrawal Process and Considerations for Undergraduate StudentsÌý²¹²Ô»å
- Signs You Might Be A Toxic Colleague
- Some Considerations Regarding Advisors-Advisee Relations
- Talking With A Professor About Your Grade; A Guide For Students
- We Have to Talk: A Step-By-Step Checklist for Difficult Conversations
Ombuds Office Charter
The Ombuds Office has a charter, it is an agreement between the Â鶹Ãâ·Ñ°æÏÂÔØ and the Â鶹Ãâ·Ñ°æÏÂÔØ Ombuds Office codifying the ombuds roles and responsibilities, as well as establishing a shared understanding of how the office functions within the university. Take a look! It is available here.Ìý
Annual Report
- Â鶹Ãâ·Ñ°æÏÂÔØ Ombuds Office Annual Report 2018-2019
- Â鶹Ãâ·Ñ°æÏÂÔØ Ombuds Office Annual Report 2019-2020
- Â鶹Ãâ·Ñ°æÏÂÔØ Ombuds Office Annual Report 2020-2021
- Â鶹Ãâ·Ñ°æÏÂÔØ Ombuds Office Annual Report 2021-2022
- Â鶹Ãâ·Ñ°æÏÂÔØ Ombuds Office Annual Report 2022-2023
Code of Ethics and Standards of Practice
- International Ombuds Association Code of Ethics
- International Ombuds Association Standards of Practice
Coursera CoursesÂ
If you require the content of this webpage or the linked documents in another format, please contact the Ombuds Office by calling 303-492-5077.