Disability Services Portal Transition

Disability Services is continuing the transition to AIM, our student-facing accommodation management system. As we complete this transition, you may notice updates to our website and processes. Thank you for your patience during this period.

Please use AIM for your accommodation-related needs. If you have questions or need assistance during this transition, please contact your Access Coordinator or the Disability Services front office at dsinfo@colorado.eduÌý(303-492-8671). Please do not attempt to log in to the previous accommodation management system, Accommodate Portal.

With AIM, students can:

  • Manage accommodation letters
  • Submit accommodation requests
  • Request appointments with their Access Coordinator after completing the registration process
  • Access accommodation-related services and resources

Real-time Captioning Services Faculty FAQ

Real-time captioning provides an instant translation of spoken English into written English text that is displayed on a laptop monitor, tablet or cell phone. This allows the student to read what is being said during a class session; both lecture and discussion. A captionist can also perform remotely by receiving an audio signal from the room and relaying the captioned text back to the student’s mobile device.

Real-time captioning provides an instant translation of spoken English into written English text that is displayed on a laptop monitor, tablet or cell phone. This allows the student to read what is being said during a class session; both lecture and discussion. A captionist can also perform remotely by receiving an audio signal from the room and relaying the captioned text back to the student’s mobile device. 

Real-time captioning services are scheduled by Disability Services upon request from the student approved for the accommodation. If a student submits a request directly to you as the instructor of the course, please forward the request to dscommaccess@colorado.edu with the student’s name and contact information. Disability Services will then follow up with the student regarding their request.  

The service provider attending your class (remotely or in-person) may need to work with you and Disability Services to gain access to course materials so that they are familiar with content. All assignments and course-related information will be kept confidential. 

Professors may need to wear a microphone to transmit the audio directly to a captioner. Microphones will be provided by Disability Services.

Disability Services covers the cost of all real-time captioning services for students approved for the classroom accommodation.

A copy of the transcript is delivered to the student after the class. Real-time captionist will only deliver services when the student is present in the class session. The transcript is for the student’s personal use per a signed agreement. 

Yes, real-time captioning provides an instant translation of spoken English into written English text that is displayed on a laptop monitor, tablet or cell phone. Professors may need to wear a microphone to transmit the audio directly to a captioner. Microphones will be provided by Disability Services.

  • Captioners have an ethical responsibility to remain neutral. They cannot answer personal questions about the student, interject personal opinions, or assist a student with schoolwork. They are there strictly to transcribe what is being said.
  • Remote captioners listen to what’s happening in the class and transcribe it in real time. Because captioners are remote, instructors rarely have any interaction with them.
  • On-site captioners will be in the classroom and need sufficient space to set up their steno equipment.
  • Captioners should not be expected to hand out papers, take notes, participate in discussions or attend class when the student is absent.