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Mean machine

Mean machine

Illustrations by Dana Heimes

鈥淲hat are you doing about A.I.?鈥�

Outside of where to find a good cup of coffee or what the Wi-Fi password is, there鈥檚 perhaps no question you鈥檙e more likely to hear on a campus than how听
generative artificial intelligence is changing the college experience.听

Mostly, you鈥檒l hear how professors are teaching students to use it like a tool, not a magic trick, or to think critically about it. But that鈥檚 exactly what they said about Wikipedia a generation ago. What鈥檚 really happening around A.I.?听

We asked people across CMDI to tell us how they鈥檙e actually studying and using鈥攐r not鈥擜.I., whether in teaching, practice, research or creativity. (And for fun, we asked each person to describe A.I. in one word.) Here are their stories.


Whale, City and Art colorful illustration

鈥楢辫辞肠补濒辞辫迟颈尘颈蝉迟鈥�

鈥淢ove fast and break things鈥� is the mantra of the tech industry. In his A.I.-infused art and teaching, Christopher Carruth instead embraces what he calls 鈥渁 slow,听contemplative resistance.鈥澨�

鈥淢y practice is about using technology to interrupt, interrogate and agitate conventional systems,鈥澨齭aid Carruth, an assistant teaching professor of听information science.

An example from his creative practice is , in which he took algorithmically curated digital spaces鈥擣acebook feeds, recommender engines, inboxes鈥攁nd used code to disrupt their underlying visual logic, rendering them as abstract shapes.听

鈥淭hese systems are increasingly shaped by A.I. and听predictive algorithms to capture attention,鈥� Carruth said. 鈥淭his work interrupts that rhythm. Rather than extracting attention, it creates a space where viewers can become conscious of how their attention is being shaped in听the first place.鈥�

Notably, his work is not about rejecting A.I.: In his classes, he encourages students to debate ethical issues鈥攕elf-driving taxis, predictive policing, facial recognition鈥攖o get them to slow down, too. He enjoys when students disagree and challenge their own ideas about technology.听

鈥淔or a student who is focused on how to build a large language model, I hope to shift the thought process to how the data will be collected, and what consideration they have for copyright,鈥� he said. 鈥淎nd having that dialogue without making it about right-vs.-wrong.鈥�


Gears Illustration

鈥楶补谤补诲辞虫颈肠补濒鈥�

Pooja Iyer likes experimenting with technology, so it鈥檚 no surprise she was among ChatGPT鈥檚 early adopters. 鈥淚 remember immediately thinking this was search on steroids鈥攕o, personalized ads on steroids,鈥� she said.听

Iyer, an assistant professor of advertising, studies the interplay of data, privacy and personalized marketing. As A.I. platforms embrace ads, it鈥檚 clear we鈥檙e not going back on the ad-supported model of the internet.听

鈥淏ut how do we build this balance of being ethical and mindful about the data I, as an advertiser, use to sell my product?鈥� Iyer said. 鈥淏ecause we鈥檝e never asked the public what data they鈥檙e OK with advertisers using.鈥澨�

Her research is trying to answer that question. 听

鈥淐an I use your demographic data to show you a听personalized ad鈥攜our behavioral data, health data, voting behavior data?鈥� she said. 鈥淩esearch has听consistently found that people like personalized听ads, but there are ethical questions about how听deep in the data we should go.鈥�

Iyer typically opens her classes with a project where听she doesn鈥檛 offer guidance on whether, or how, A.I.听can be used.听

鈥淚 wind up with 10 projects where I cannot tell one from the other,鈥� she said. 鈥淎nd these students are competing for the same jobs. So, if this is your output, and it all looks the same, why should I hire you? Why not just plug it into A.I. myself?鈥�


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Ask Greta Kerkhoff (Jour鈥�26) where the stands on A.I., and she鈥檒l point you to a very concise, one-word statement forbidding staffers from using it听in their work.听

鈥淲e pretty much have a zero-tolerance policy,鈥� Kerkhoff, who served as editor-in-chief of the CUI last year, said.听

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听鈥淚f we don鈥檛 set some parameters around it, we鈥檙e going to live in this world of increasing digital murkiness.鈥澨�

Greta Kerkhoff (Jour鈥�26)

Kerkhoff completed internships at KGNU and the Denver Gazette; she also published a report on听 in The听Colorado Sun late last year.听

She isn鈥檛 a Luddite鈥攕he recognizes these tools can be helpful for brainstorming, for instance. But she doesn鈥檛 buy the hype that it makes journalists more efficient.听

鈥淓ven if there was a way to ethically use it, it creates more work for reporters because you can鈥檛 trust it鈥檚 telling you what鈥檚 right,鈥� she said. 鈥淎nd the models听are trained on existing information. If you rely on an algorithm to suggest sources, it will just regurgitate what鈥檚 already been done.鈥澨�

Before Kerkhoff became its editor, the CUI briefly published a piece that the staff eventually determined听to be written by A.I. It included multiple hallucinations and led to the dismissal of a writer and an editor.

鈥淭here are such ethical dilemmas around this听technology,鈥� she said. 鈥淚f we don鈥檛 set some parameters around it, we鈥檙e going to live in this听world of increasing digital murkiness.鈥澨�


Conveyor Belt Illustration

鈥楿苍补惫辞颈诲补产濒别鈥�

Chris Vargo calls himself a lifelong computer nerd听but someone who 鈥渂arely spoke the language of the听country he was in鈥濃�攗ntil he discovered ChatGPT.

鈥淣ow, I can climb Mount Everest, with software,鈥澨齭aid Vargo, an associate professor of advertising听who specializes in analytics.听

Vargo has published plenty of papers that rely on A.I.听to uncover insights in datasets from Reddit, YouGov听and others. A co-authored with Toby听Hopp, also an associate professor of advertising,听and PhD student Shahed Rahman examined the different customer journeys of people who use large language models, or LLMs.

鈥淭his dataset is two years old, but even then, one-third of the people were using LLMs,鈥� Vargo said. 鈥淵et听advertisers haven鈥檛 updated their thinking beyond听the traditional customer journey funnel.鈥澨�

That funnel, which guides consumers from awareness to action, is collapsing鈥擫LM users tend to make faster buying decisions, cutting out the middle鈥攁nd business hasn鈥檛 responded.听

鈥淭en years ago, to generate leads, you put a white paper behind a gate and made people sign up with their email,鈥� Vargo said. 鈥淏ut if the agent can鈥檛 access that information, it can鈥檛 suggest you to users.鈥澨�

He recommends companies put relevant information in easy-to-scrape text files鈥攕omething he鈥檚 done with his own work, so A.I. agents will extend its reach.

鈥淚f marketers make it hard for agents to get the right data, they make it hard for their own products to be found,鈥� Vargo said. 听

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Illustration of computer and a frustrated man

鈥楬辞辫别蹿耻濒鈥�

Don鈥檛 think A.I. has its eyes on religion? Tell it to Jesus. Specifically, an A.I.-generated messiah that hears confessions in a Lucerne, Switzerland, church.听

鈥淚 don鈥檛 have all the answers, because it鈥檚 moving so fast,鈥� said Nesrine Mansour, assistant professor of architecture. 鈥淏ut A.I. is affecting how people are interpreting religion and thinking about architecture, authority and spirituality.鈥�

Mansour studies spaces in digital religion鈥攍ike games, televised services and apps鈥攁nd the interplay of听sacred architecture, religion and digital media. She鈥檚 developed guidelines for virtual sacred buildings to support architects, artists and game designers.

鈥淚 surveyed these virtual churches in game environments, and found most of them were replicas of real ones,鈥� she said. 鈥淚n a virtual realm, where they aren鈥檛 restricted by budget鈥攐r gravity鈥攚hy do people听re-create real churches?鈥�

A book she edited, Religion in the Age of Artificial Intelligence, explores how A.I. shapes our day-to-day and spiritual lives, so that we might engage with it more thoughtfully. And A.I. is key to her teaching: Mansour incorporated diffusion models and LLMs into classes when the technology was just months old, and constantly tinkers with how to use A.I. in class.听

鈥淚n architecture, we care a lot about how the building or rendering looks in the end,鈥� she said. 鈥淏ut in terms of learning, I really think ethical workflow processes and prompt engineering deserve more attention.鈥�


Cloud Loading Illustration

鈥楤别飞补谤别鈥�

A.I. is not all bad, Mehak Sawhney tells her students, but nor should we be all in on the technology. Instead, she advises A.I. be small scale and for special purposes.

Sawhney, an assistant professor of media studies, studies the environmental鈥攅specially water鈥攃osts of A.I., surveillance and other topics.

鈥淎.I. needs to be understood across scales: global, regional, national and hyperlocal,鈥� she said. 鈥淚t is only through a combination of these scales that a nuanced understanding of A.I.鈥檚 role in financial bubbles, its varied adoption and its environmental impact can听be understood.鈥澨�

It鈥檚 the sort of humanities-focused approach she鈥檚 brought to a new graduate course on A.I. and the environment that she鈥檚 teaching.

鈥淔rom an ethnographic perspective, it is important听to see what A.I. means in different contexts,鈥� Sawhney said.听

For instance, people in developing nations听might approach A.I. as an equalizing tool, especially听for non-English speakers, while those living under authoritarian rule might see it as a progressive听research field.听

鈥淗owever, this points more toward the colonial听hegemony of English, ethnic and religious supremacy, and lack of resources in many parts of the world, rather than A.I.鈥檚 ability to solve structural problems,鈥� she said.听


Robot arm painting canvas

鈥楾谤补苍蝉蹿辞谤尘补迟颈辞苍补濒鈥�

By day, Priscilla Rain Hopper is a teacher who听specializes in A.I. By night, she is 鈥� also a teacher听who specializes in A.I.

Hopper (InfoSci鈥�22; MS鈥�23) is a lecturer of information science who works for an A.I. company鈥斺�渨hich I said听I would never do,鈥� she admitted鈥攖hat provides teachers and K-12 school districts with tools that allow them听to more effectively plan lessons and provide support听to students.听

What drew her to MagicSchool AI, where she is a senior LLM quality analyst, 鈥渋s that it鈥檚 A.I.听for good.鈥澨�

鈥淢y students want to听fight the bad,鈥� Hopper said, noting their concerns about ethics, environmental impact and employment prospects. 鈥淏ut you can鈥檛 do that from the sidelines. So, my message to them is: If you believe the rest of the world has the same ideas, intentions and solutions as you, fine. But I don鈥檛 think that鈥檚 the reality; otherwise we wouldn鈥檛 be here.鈥澨�

At CMDI, her focus is teaching students to see the ways different A.I. tools can be used together to improve productivity鈥攕o, to be conductors of the orchestra,听instead of experts in a single instrument. She also created a website for students that prepares them to position themselves in a competitive job market where the A.I. skills core to the information science major can prove a differentiating factor.听


鈥楻别辫耻濒蝉颈惫别鈥�

It鈥檚 not wholesale A.I. that upsets Lori Emerson. Rather, it鈥檚 how far we鈥檝e landed from the idealism of the 1940s and 鈥�50s, when A.I. was first theorized.听

鈥淭his shift we鈥檙e living through鈥攚here corporate A.I. is embedded into every piece of software and every platform鈥攊s not inevitable,鈥� said Emerson, a media historian and professor of media studies. 鈥淭his is being foisted on us by corporations trying to make as much money as possible.鈥澨�

听

听鈥�Thinking, writing, producing, researching on their own terms鈥攚ithout it being done for them鈥攊s maybe the heart of what it means to be a human.鈥澨�

Lori Emerson, professor听

Last year, Emerson published Other Networks: A Radical Technology Sourcebook, which pushes back on the idea of inevitability鈥斺�渢hat every change rolled out by technology companies is for the best, and makes things easier and more efficient.鈥� She challenges students to question the narrative that they will be irrelevant if they object to A.I., and encourages them to think about older, analog technologies鈥攍ike books, pen and paper, and typewriters鈥攖hat enable creativity and invention, without conceiving of the user as purely a worker striving for efficiency.听

鈥淧artway through the semester, students begin to understand that thinking, writing, producing, researching on their own terms鈥攚ithout it being done for them鈥攊s maybe the heart of what it means to be a human,鈥� Emerson said. 鈥淭hat鈥檚 why they come to college.鈥澨�


Joe Arney covers research and general news for the college.